Privacy policy GDPR

Privacy Policy

Introduction

Creative Depiction Studio takes your privacy very seriously. This privacy policy has been prepared in line with the EU’s General Data Protection Regulation (GDPR), which promotes fairness and transparency for all individuals in respect of their personal data. This privacy policy applies to all data we process and by using Creative Depiction Studio you consent to our collection and use of such data. If you would like to get in touch about anything in this policy or about your personal data then please contact Creative Depiction Studio at info@creativedepictionfpa.co.uk or Flat 12, 51 Friars Orchard, Gloucester, GL1 1GD

  1. The Data we collect

As a data controller we collect a variety of data in order to deliver our services and we will manage your personal data transparently, fairly and securely.

We may ask you to provide us the following data –

First and last names, contact numbers, email and postal addresses

Obviously being a photography & videography business we also create and manage images and video footage as per our contractual agreement(s).

We use the above data to deliver our service to you.

We collect this data on the following lawful basis to arrange or fulfil a Contract.

When you visit our website we may also collect Cookies. These are small pieces of data that websites send to a user’s computer and are stored on the user’s web browser. They are designed to enable the website to remember information, such as what a user might have put in a shopping cart for example. This helps us monitor website traffic.

  1. Which third parties do we share Personal Data with?

We share personal data with the following third parties:

Facebook/Instagram and other social media

We use these social media platforms for advertising and showcasing our services to other potential clients, by booking us you give permission for us to share photographs or footage on social media. (stated in contract T&C’s and mentioned before signing contract)

We always give notice before uploading your content, and we always try to be reasonable with the clients wishes to a certain extent (eg. if you wish us to wait with publishing to show family first etc.)

If you prefer us not to share your content online then a Non-Disclosure-Agreement (NDA) must be made up before booking, we charge a £350 fee for this as this this will prevent us from using your content for marketing purposes.

An NDA can still be made up at any time for any reason after content has been published online (eg. family reasons), the fee of £350 will still stand.

Shootproof – www.shootproof.com

If clients wishes us to upload their wedding photos to a gallery, in which your guests can purchase prints and digitals, we use Shootproof)

Paypal –  www.paypal.com

While we prefer to use bank transfer to take payment, if the client wishes, there is the option use Paypal to pay for our services)

We will use images to process orders for prints and products using the external printing labs and album manufacturers, none of these have access to personal information.

Data is transferred outside of the European Economic Area to United States under the protection of EU/US Privacy Shield.

There are also certain situations in which we may share access to your personal data without your explicit consent; for example, if required by law, to protect the life of an individual, or to comply with any valid legal process, government request, rule or regulation.

  1. Why do we share your Personal Data with the above?

We share your data in order to deliver our service to you / for marketing purposes.

We may transfer personal data to a country outside of the European Economic Area (EEA) if necessary e.g. if a third party we utilise could have servers located outside of the EEA. If this is the case, we will either obtain your consent or otherwise ensure that the transfer is legal and your data is secure by following the EU’s guidelines. You can see above where we send data outside of the EEA and on what basis we do so.

  1. How do we keep your personal data secure?

We keep your data secure and only accessible by trained members of our team.

In the unlikely event of a criminal breach of our security we will inform the relevant regulatory body within 72 hours and, if your personal data were involved in the breach, we will also inform you.

  1. Changes to our privacy policy and control

We may change this privacy policy from time to time. When we do, we will let you know by changing the date on this policy, notifying customers of only significant changes. By continuing to access or use our services after those changes become effective, you agree to be bound by the revised privacy policy.

  1. You have the following rights –

  • –  the right to be informed about the collection and use of your personal data

  • –  the right of access to your personal data and any supplementary information

  • –  the right to have any errors in your personal data rectified

  • –  the right to have your personal data erased

  • –  the right to block or suppressing the processing of your personal data

  • –  the right to move, copy or transfer your personal data from one IT environment to another

  • –  the right to object to processing of your personal data in certain circumstances, and

  • –  rights related to automated decision-making (i.e. where no humans are involved) and profiling (i.e. where certain personal data is processed to evaluate an individual).

We also give you the option to manage your data via email or post.

While we do not hold personal data any longer than we need to. The duration will depend on your relationship with us, and whether it is ongoing. We may keep some of your personal data for up to 7 years and images for one year from the wedding date.